State Continuing Education/CE Source will match any advertised prices for the
same or similar courses.
Because of bank procedures, orders paid with an electronic check (e-check) are subject
to a processing period of 10 days in which no certificates will be issued. Should
you finish a course you paid for with an e-check within 10 days of ordering, you
will need to wait until the 10-day processing period is over before we can release
your certificate.
Online Courses
If you are not satisfied with any of State Continuing Education/CE Source courses,
you may contact our customer service department toll free at 1.800.943.5573 or by
email at info@cesource.com for a refund or exchange in accordance with the following
refund policy.
Customers requesting a refund or exchange for an online course must do so within
ten (10) days from the order date to receive a full refund. No refund or exchange
will be granted for completed courses.
Customers requesting a refund or exchange after ten (10) days will not be refunded
or exchanged. The materials may be used by another student with prior approval by
State Continuing Education/CE Source. Please contact State Continuing Education,
CE Source for details.
Paper Based Courses
If you are not satisfied with any of State Continuing Education/CE Source courses,
you may contact our customer service department toll free at 1.800.943.5573 or by
email at info@cesource.com for a refund or exchange in accordance with the following
policy.
Courses returned within ten (10) days from the shipping date will receive a full
refund, less shipping and handling charges. No refund or exchange will be granted
for completed courses. ALL COURSE MATERIALS MUST BE RETURNED TO US IN GOOD, RE-SALEABLE
CONDITION.
Courses returned after ten (10) days will not be refunded. They may, however be
used by another student with prior approval by State Continuing Education/CE
Source. Please contact State Continuing Education/CE Source for details.
Classroom Courses / Live Webinar Courses
Customers requesting a refund for classroom or live webinar courses must do so at
least 6 days before the class start date.
All courses should be completed within six (6) months from the order date to ensure
that all course materials are up-to-date. Courses completed after this date may
not be accepted. Please contact customer service at 1-800-943-5573 or info@cesource.com
if your courses have not been completed within six (6) months from the time of your
order.
All Rights Reserved. All course materials offered by State Continuing Education are copyrighted by either State Continuing Education or its licensors.
No part of State Continuing Education's course content may be reproduced, retransmitted,
distributed, sold, published, broadcasted or circulated including individuals in
the same company or organization without the express written consent of State Continuing
Education. Course content received electronically via the Internet may be displayed
or printed for your personal, non-commercial use only. Purchase of a course includes
a license for one person to use the course materials. It is not permissible to distribute
files containing course materials or printed versions of course materials to individuals
who have not purchased the course(s) without written consent from State Continuing
Education. It is also not permissible to make the course materials available to
others over a computer network, Intranet, Internet, or any other storage, transmittal
or retrieval system.
Although great effort has been made to ensure State Continuing Education's course
content contains accurate and timely information, it is provided with the understanding
that the authors and publishers are not engaged in rendering legal, accounting,
tax or other professional advice. If professional advice is required, the services
of a competent advisor should be sought.
At no time will State Continuing Education sell personal information we receive
from you to anyone else. Information submitted to State Continuing Education for
purchases, registration, or personalized services will be used to fulfill orders
and for identification and notification purposes only. Your email address may be
used to alert you of upcoming renewal dates and classes offered, relevant professional
news and notifications. You may opt out of these email reminders at any time.
All financial transactions conducted through State Continuing Education are
encrypted for your security and protection. By using our website you agree to the
collection and use of certain information by State Continuing Education.
If you have any questions concerning any of these policies, please contact us by
calling our Customer Service department toll-free at 1.800.943.5573 or by email
at info@cesource.com.
Ordering Policy - State Continuing Education has the right to cancel any order
where the total hours are excessively over the state for a single license renewal
cycle. State Continuing Education may cancel your access to courses not completed
within six (6) months from the time of your order.
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